Workforce & Capacity Planning Model — Demand vs Labour Supply, Overtime & Hiring

Answer the question every services and trades business gets wrong: do we hire, or work through it? Turn a 12-month revenue forecast into labour hours, compare against crew capacity, and size the overtime-versus-hire decision with hire-by dates. Fully unlocked, 338 live formulas.

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The Workforce & Capacity Planning Model answers a question services and trades businesses routinely get wrong: do we need to hire, or can we work through the peak with the crew we have? It converts a monthly revenue forecast into labour demand and compares it against real productive capacity, then quantifies the gap and the cheapest way to close it.

What it does: it turns each month’s revenue forecast into required labour hours, and sets that against the productive capacity of the current crew after leave and non-billable time are stripped out. Where demand exceeds supply, it shows how much of the gap overtime can absorb — at a premium, up to a policy cap — and how many additional full-time equivalents you must hire, and by when, given your hiring lead time. So instead of a vague sense that the team is stretched, you get a month-by-month FTE gap and dated hiring triggers.

Main features: a 12-month demand-versus-supply capacity plan; revenue converted to labour hours; current-crew productive capacity after leave and non-billable time; overtime absorption at a premium up to a cap; the FTE gap with hire-by dates driven off lead time; and a dashboard summary. 338 live formulas, recalc-verified with zero formula errors.

How to work with it: edit only the blue input cells; the yellow-filled cells are the key drivers. A worked example is preloaded — an 18-FTE trades firm with a seasonal peak that forces an overtime-versus-hire decision — so you can see the logic before entering your own numbers.

Why you need it: over-hiring is expensive and under-hiring loses revenue, and the decision hinges on numbers a gut feel can’t give you. This model is fully unlocked, every formula visible, with a plain-English guide and honest notes. Currency-agnostic; treat $ as your currency. For planning only.

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