After-sales Service or Assistance and Limitations

Some of you have asked if we do the changes in the financial model templates after purchase according to your specifications. The answer is no, the model templates are sold as-is, and any request for customizations are not included in the price. The financial model templates are for you to use as a base or a reference to start your own financial model so you will need to modify it on your own according to your business case.

In case you have any questions regarding the template such as the logic behind computations, errors encountered, issues with the template and other inquiries to better understand the template, you are free to contact and ask us. We are more than willing to answer your questions and clarify some things that you are confused about the template you just purchased or about to purchase.

However, if you require any assistance in customizing the financial model template to your own specific business case, then this will fall under our Custom Financial Modeling Services which is charged separately from the template price. The service is booked by the hour according to the hourly rates of the specific financial modeler. If you are interested in availing this service, please contact the author of the model or you can simply contact us directly at [email protected].

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