If you have any questions about the template, such as the logic behind computations, errors encountered, issues with the template, or other inquiries to understand it better, you are free to contact us or use the Contact Author button. We are more than willing to answer your questions and clarify any confusion you may have about the template you just purchased or are about to buy.
However, if you require assistance in customizing the financial model template to your specific business case, this will fall under our Custom Financial Modeling Services, which is charged separately from the template price. The service is booked by the hour according to the hourly rates of the specific financial modeler. So, if you are interested in this service, please get in touch with the author of the model template via the Contact Author button, or you can simply contact us directly at [email protected] and forward us the details of your specifications.
Please note that the financial model templates are sold as-is. Any customization assistance after sales or updates in the future is not included in the pricing. The templates serve as your starting point or a reference to start your own financial model, so you will need to modify them according to your business case.